GoHighLevel AI Employee vs AGENT AI Chat Bot
GoHighLevel AI Employee vs AGENT AI Chat Bot
GoHighLevel AI Employee is the latest upgrade announced for GoHighLevel in October 2024 during their HighLevel Summit event. AGENT AI Chat Bot was a gold-level sponsor of this event, so we had the opportunity to witness the announcement of this update to their AI first-hand! In this article, we will discuss some similarities and differences between the two
Feature Comparison
See why over 28,000 GoHighLevel sub-accounts have AGENT AI Chat Bot installed, despite GoHighLevel AI Employee being an internal option for them. This chart illustrates the feature comparison between the two as of November 2024. The key difference that sets AGENT AI Chat Bot apart is its ability to create expert-level bots without the need for prompting, thanks to our proprietary dynamic prompting algorithm. This is more significant than it may seem, as it enables the AI to follow commands with much higher accuracy!
No Prompts
Even marketing agencies that believe they understand prompting best practices often make significant mistakes, costing them and their clients substantial business. AGENT AI Chat Bot acts as the translator between you and the AI, allowing you to build conversation flows with a simple drag-and-drop builder, which automatically creates complex and high-performing prompts in the background. Even senior-level AI developers are choosing AGENT AI Chat Bot over building their own prompts because AGENT AI’s dynamically generated AI instruction system outperforms large prompts every time.
OpenAI & Anthropic
If OpenAI experiences downtime, GoHighLevel AI Employee goes down as well, with no backup option. AGENT AI Chat Bot users have alternatives. They can choose whether to use OpenAI, Anthropic, or both! Most of our users prefer Anthropic over OpenAI due to its more human-like AI experience. This choice isn’t available with GoHighLevel AI Employee.
Scheduling and Rescheduling
AGENT AI Chat Bot introduced conversational appointment scheduling five months before GoHighLevel introduced its conversational booking feature. This head start allowed AGENT AI to refine conversational booking to not only be highly accurate but also enabled us to add the ability to conversationally reschedule and cancel appointments. This is something GoHighLevel has yet to release. AGENT AI Chat Bot’s accuracy in booking appointments cannot be matched—accuracy is crucial when scheduling. Lost appointments mean lost revenue and dissatisfied clients.
Custom Field Updating
AGENT AI Chat Bot has been able to conversationally update custom fields for almost two years, a feature GoHighLevel will likely release soon. However, it will take time for GoHighLevel to refine this feature, whereas AGENT AI has already perfected it. Additionally, AGENT AI can skip asking for information that is already filled in, a feature that GoHighLevel AI Employee will not support due to its design limitations.
Smart Stopping
AGENT AI Chat Bot allows you to automatically stop the bot when it encounters the following scenarios:
The contact is likely another bot or spammer
The contact is becoming upset and wants to end the conversation
The contact has said goodbye, and the AI continuing would be awkward
Having more control over when your bot engages or disengages not only saves you money but also creates a more human-like experience for your customers. Without these stop-controls, you risk frustrating customers who have no way to manage the AI’s behaviour.
Internal Re-billing
Internal re-billing is a feature that AGENT AI Chat Bot does not yet offer. Currently, there is no way within the AGENT AI platform to mark up usage for profit. You can have users pay for their own usage, but there isn’t a white-label method to apply a markup. GoHighLevel, on the other hand, does have this ability. However, the highly requested internal re-billing feature will be included in the AGENT AI 2.0 update, scheduled for release in Q1 of 2025.
Dedicated Human Support for AI
GoHighLevel offers a vast array of features, but because of this, their human support staff isn’t specifically trained in AI best practices and troubleshooting. AGENT AI Chat Bot, however, provides 24-hour weekday support with a team that is regularly trained on AI. This ensures that your path to a fully functional AI agent is as swift and efficient as possible.
Smart Follow-ups
AGENT AI Chat Bot allows you to enable a feature that sets up smart follow-ups, in addition to providing a customizable follow-up cadence. This means that when leads say something like, "I'm on vacation now, but get back to me in a week or so," the AI will automatically follow up at that time! This simple yet powerful feature is crucial for driving contacts towards conversion.
Summary
At AGENT AI Chat Bot, we are dedicated to providing you with the highest quality AI and the easiest setup process. Your AGENT AI bots are guaranteed to be highly reliable and simple to train. Get started today while our prices remain low!
