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Allow Your Bot to Cancel Appointments and Reschedule With Link Sharing
Often leads are coming in from ads, filling out a form, or other instances where we may have bot objectives to gather information we already have. Fortunately, there is a way to tell your bot it doesn't need to go after information if we already have it. We can tell our bot to ignore all sorts of objectives by changing our Goals Accomplished fields inside our I Need Group CRM workflows. This allows your bot to dynamically move on to other objectives if certain conditions tell it to do so.
Let's say you want your bot to book to one calendar in certain situations and book to another calendar in other situations. This could be to other team member's calendars, different appointment types, or any other circumstance where you need your bot to have access to multiple different calendars. AGENT AI Chat Bot has the power to do this!